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Privacy Policy

Last Updated: January 15, 2025

Introduction

CronRadar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cron job monitoring service.

Information We Collect

Information You Provide

  • Account Information: Email address, name, and authentication credentials when you create an account
  • Application Data: Application names, API keys, and monitor configurations
  • Payment Information: Processed securely through Stripe (we don't store card details)
  • Support Communications: Information you provide when contacting support

Information Automatically Collected

  • Monitor Data: Ping timestamps, execution status, and monitor keys
  • Usage Data: Features used, frequency of use, and performance metrics
  • Technical Data: IP addresses, browser type, and device information
  • Cookies: Session cookies for authentication and preferences

How We Use Your Information

We use your information to:

  • Provide and maintain our monitoring service
  • Process your transactions and manage billing
  • Send alerts when your cron jobs fail or don't run
  • Respond to your comments, questions, and support requests
  • Send you technical notices and security alerts
  • Monitor and analyze usage patterns to improve our service
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Retention

  • Monitor Data: Ping history retained for 30 days
  • Alert History: Retained for 90 days
  • Account Data: Retained while your account is active
  • Deleted Data: Permanently removed within 30 days of deletion request

Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

  • Service Providers: With Stripe for payment processing
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition
  • With Your Consent: When you explicitly agree to sharing

Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (TLS/SSL)
  • Encrypted storage of sensitive data
  • Regular security audits
  • Limited access controls
  • Secure API key hashing

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

International Data Transfers

Our servers are located in the United States. If you access our service from outside the US, please be aware that your information may be transferred to and processed in the US.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Services

Stripe

We use Stripe for payment processing. Your payment information is subject to Stripe's Privacy Policy.

OAuth Providers

If you authenticate using GitHub or Google, we access only the minimum required information (email and name).

Cookies

We use essential cookies for:

  • Authentication and security
  • Remembering your preferences
  • Session management

You can control cookies through your browser settings, but disabling them may affect functionality.

California Privacy Rights

California residents have additional rights under the CCPA:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to equal service and price

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@cronradar.com
  • Address: CronRadar, Inc., San Francisco, CA
  • Support: https://cronradar.com/support

Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer at dpo@cronradar.com.

Legal Basis for Processing

We process your personal data based on:

  • Consent: For marketing communications
  • Contract: To provide our services
  • Legitimate Interests: For service improvement and security
  • Legal Obligations: To comply with applicable laws