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Terms of Service

Effective Date: September 22, 2026

1. Agreement to Terms

By accessing or using CronRadar ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

2. Description of Service

CronRadar provides automation reliability monitoring for scheduled and recurring work. The Service receives bounded execution evidence, evaluates expected schedules and configured outcomes, and attempts to alert configured destinations when work is late, fails, gets stuck, disappears, or violates an outcome expectation.

3. Account Registration

3.1 Account Creation

  • You must provide accurate and complete information
  • You must be at least 13 years old to use the Service
  • You are responsible for maintaining account security
  • You must notify us immediately of any unauthorized access

3.2 Account Responsibilities

  • You are responsible for all activities under your account
  • One person or legal entity per account
  • You may not share your account credentials

4. Acceptable Use

4.1 You May:

  • Use the Service for legitimate business purposes
  • Monitor your own applications and services
  • Integrate our API into your applications

4.2 You May Not:

  • Use the Service for illegal purposes
  • Attempt to breach or test our security without permission
  • Send spam or malicious pings to the Service
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute the Service without permission
  • Use the Service to monitor third-party services without authorization
  • Exceed rate limits or abuse the API

5. Payment Terms

5.1 Pricing

  • Free: up to 10 active monitors at no charge, without a time limit
  • Grow ("Pay as you grow"): no monitor limit and no minimum purchase, priced per active monitor by configured schedule. Fast schedules run more often than every 5 minutes; Frequent schedules run every 5–59 minutes; Standard schedules run hourly or less often. Irregular schedules use their shortest scheduled gap; unknown or unrecognized schedules are Fast
  • The first 10 active monitors are free on Grow, allocated to Fast, then Frequent, then Standard monitors. Each further monitor costs a flat monthly price for its class: Fast $2.00, Frequent $1.00, or Standard $0.50. There are no volume tiers or volume discounts
  • An active automation is a non-paused, non-drill scheduled job across the billing owner's applications and workspaces. Development and staging jobs count toward the same total
  • Auto-discovered jobs that remain active count toward the bill on Grow. Skip or pause jobs you do not want monitored
  • All plans include unlimited collaborators and email, Slack, webhook, Discord, and PagerDuty alert channels
  • Prices are subject to change with 30 days notice
  • All prices are in USD
  • For custom workload, integration or procurement requirements, contact CronRadar to discuss Business scope. Monitor count alone does not require Business. An inquiry does not purchase or provision custom capabilities, SSO, an SLA, or a support commitment

5.2 Billing

  • Grow starts when you add a payment method through Stripe Checkout. You do not select quantities or capacity
  • Grow is billed monthly in arrears. Each month's charge uses the highest number of paid monitors in each schedule class during that billing period. Pausing or deleting monitors lowers later months, not the peak already reached in the current month
  • Runs, pings, retries, API requests, and team members are never billed
  • You may set an optional monthly budget for Grow in Billing. When activating a monitor, including an auto-discovered job, would push the month's charge over that budget, the monitor is held paused instead of being protected. Monitors already active continue running
  • Payment is processed through Stripe
  • You authorize automatic recurring payments
  • No refunds for partial months
  • Cancel through the Stripe billing portal. Usage for the final billing period is invoiced, and the account then returns to Free

5.3 Free Access

  • New accounts start on Free with 10 monitors; no credit card or paid conversion is required. CronRadar does not offer free trials

5.4 Failed Payments

  • Service may be suspended for failed payments
  • Service falls back to Free if a paid subscription ends; automations beyond the Free limit may be paused
  • Account reactivated upon successful payment

6. Service Availability

6.1 Availability

  • CronRadar does not currently offer a contractual service level agreement, public uptime target, service credits, or an availability guarantee.
  • A measured availability percentage will be published only when it is supported by a complete measurement source and stated reporting window. The current evidence state is published on the Security, Reliability, and Service Status page.
  • Maintenance, deployments, infrastructure failures, and third-party dependencies may interrupt the Service.

6.2 Monitoring Accuracy

  • Detection and alert delivery are provided on a best-effort basis.
  • No alert-delivery, detection, recovery, or support-response time is guaranteed.
  • Delivery through email, Slack, webhook, Discord, or PagerDuty depends on external providers and customer configuration.

7. Intellectual Property

7.1 Your Content

  • You retain ownership of your data
  • You grant us license to use your data to provide the Service
  • We may use aggregated, anonymized data for improvements

7.2 Our Property

  • CronRadar name, logo, and service are our property
  • You may not use our branding without permission
  • API clients and SDKs are provided under MIT license

8. Privacy and Data

8.1 Data Protection

  • We handle your data according to our Privacy Policy
  • Current security controls and known limits are described on the Security, Reliability, and Service Status page
  • You are responsible for securing your API keys

8.2 Data Retention

  • Monitor ping, run, and bounded outcome-evaluation history: 30 days on Free, 90 days on Grow
  • Alert history and per-channel delivery evidence: 90 days on Free, 180 days on Grow
  • Daily cleanup follows the billing owner's effective plan. Longer history applies prospectively and cannot restore deleted records. An effective downgrade applies its shorter window at the next cleanup
  • Operational retention settings may extend these windows up to 365 days but cannot shorten a plan's included history
  • Account and configuration data retained while the account is active
  • Account deletion requests are handled through support; no deletion-completion deadline is promised

9. Disclaimers and Limitations

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

IN NO EVENT SHALL CRONRADAR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL.

9.3 Maximum Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless CronRadar from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party

11. Termination

11.1 By You

  • You may cancel a paid subscription at any time; paid access continues through the current billing period and the account then moves to Free
  • No refunds for unused time
  • Canceling a subscription does not delete the account. You may separately request account deletion

11.2 By Us

  • We may terminate for Terms violations
  • We may terminate for non-payment
  • We may discontinue the Service with 60 days notice

11.3 Effect of Termination

  • An accepted account deletion revokes access and is processed subject to legal, fraud-prevention, and payment-record retention requirements
  • Provisions that should survive will remain in effect

12. Changes to Terms

  • We may modify these Terms at any time
  • Material changes will be notified via email
  • Continued use constitutes acceptance of new Terms
  • You may terminate if you disagree with changes

13. Governing Law

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

14. Dispute Resolution

14.1 Informal Resolution

We prefer to resolve disputes informally. Please contact us at [email protected] before filing any legal action.

14.2 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration under the rules of the American Arbitration Association.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and CronRadar.

15.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in effect.

15.3 No Waiver

Our failure to enforce any right or provision is not a waiver of that right.

15.4 Assignment

You may not assign these Terms without our consent. We may assign our rights to any successor.

16. Specific Service Terms

16.1 API Usage

  • Rate limited to 60 requests per minute per API key
  • Must include valid API key in all requests
  • Must not circumvent rate limits

16.2 Monitor Limits

  • Monitors must use valid cron expressions
  • Reasonable grace periods (1 minute to 24 hours)
  • Monitor keys must be unique within your application

16.3 Alert Delivery

  • Email alerts require a configured recipient and functioning email transport
  • Alert delivery is best effort and may fail because of CronRadar, provider, network, destination, or customer-configuration issues
  • Webhook deliveries use a bounded 10-second HTTP timeout

17. Beta Features

Features marked as "beta" are provided as-is without warranties and may be discontinued at any time.

18. Contact Information

For questions about these Terms, contact us at:

  • Email: [email protected]
  • Address: CronRadar, Inc., San Francisco, CA
  • Support: https://cronradar.com/contact

19. Definitions

  • "Service": The CronRadar monitoring service and API
  • "Monitor": A configured scheduled task being tracked
  • "Ping": A signal sent to indicate successful execution
  • "Application": A container for related monitors
  • "API Key": Authentication credential for API access

20. Acknowledgment

By using CronRadar, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.